Connectors
WhatsApp and Telegram
WhatsApp and email with a customer, side by side.
Messages from WhatsApp, Telegram, LinkedIn or SMS arrive as conversations on the records they are about, and replies go back the same way, through a small bridge you or your developer run.
What a channel does for the work.
A channel belongs to the whole organization, a team or one person.
A message arrives with the channel's key and lands on the contact, company or deal it is about.
- You get
- The conversation on the record, beside the emails.
Answer from SalexHub; the reply goes back through the bridge by a signed push, or the bridge pulls it.
- You get
- The reply in the customer's messenger, kept on the record.
Run the bridge
Someone to run the bridge.
The bridge is a small service you or your developer run, which posts conversations to your organization with a channel key.
- You get
- A channel in Settings, owned by the organization, a team or one person.
Where it lives.
Every page of the product is on All features.
Bring the chats to the customer.
Start free, read the bridge guide, and connect your first channel.