Legal
The agreements that govern the platform, what we do with data, and who else touches it. Written to be read: the summaries are accurate, and the detail is in the documents.
The agreement
What you agree to when you use the platform.
- Customer Terms of ServiceThe agreement between you and Salex Hub Cloud Service L.L.C for use of the SalexHub platform.Updated October 5, 2026
- Product Specific TermsAdditional terms for each module: agents and credits, outbound messaging, connected mailboxes, website tracking, forms, hosted pages, the API and support.Updated October 5, 2026
- Acceptable Use PolicyWhat may not be done with the platform: by people, by API keys, and by the agents our customers configure.Updated September 29, 2026
- AI TermsHow agent and model-assisted features work, what leaves the organization, who owns the output, and what you remain responsible for.Updated September 29, 2026
Privacy and data protection
What we do with personal data, on whose behalf, and who else touches it.
- Privacy PolicyWhat personal data we handle, on whose behalf, where it lives, how long we keep it, and the rights you have over it.Updated October 9, 2026
- Data Processing AgreementHow we process personal data on our customers' behalf: instructions, security, subprocessors, breach notification, international transfers and audits.Updated September 29, 2026
- SubprocessorsThe third parties that process personal data on our behalf to deliver the platform, what each one does, and where it processes.Updated October 9, 2026
- Cookie PolicyEvery cookie we set, the two measurements we take without one, and why the analytics we provide to customers stores nothing on a visitor's device.Updated October 9, 2026
Security and channels
How the platform is protected, and terms for partners who resell it.
- Security OverviewThe technical and organisational measures protecting customer data, and a plain statement of what we do not yet have.Updated October 5, 2026
- Partner Program TermsTerms for referral and reseller partners: registration, commission, attribution, conduct, data protection and termination.Updated September 29, 2026
Contact
Salex Hub Cloud Service L.L.C, Dubai, United Arab Emirates.
Legal notices: start@salexhub.com · Privacy requests: start@salexhub.com · Security: start@salexhub.com
A signed copy of the Data Processing Agreement is available on request.