---
title: "Connect your mailbox to SalexHub"
description: "Each person connects their own mailbox. Mail goes from their address, and what comes in lands on the contacts, companies and deals it belongs to."
url: "https://salexhub.com/product/connectors/email"
---

# A reply is never lost in one person's inbox.

Each person connects their own mailbox over IMAP and SMTP. Mail is sent from their address, and what comes in lands on the contacts, companies and deals it belongs to.

## What the mailbox does for the work

The conversation sits on the customer, beside everything else about them.

- **Mail lands on the right record**: Incoming mail is placed on the contact, company or deal it is about. You get: The whole conversation on the customer, in one timeline. [Read the page](https://salexhub.com/product/crm)
- **Reply from your own address**: Answer from the record, or ask the Agent to reply: it writes from your own address. You get: The reply, sent from you and kept on the record. You decide: Sending asks first, unless you let the Agent send. [Read the page](https://salexhub.com/use-cases/reply-to-a-request)
- **Reminders that come from you**: Late-payment reminders and follow-ups the Agent drafts go out from your mailbox. You get: One reminder per overdue invoice, from your address. You decide: Sending asks first, unless you let the Agent send. [Read the page](https://salexhub.com/use-cases/chase-late-payments)

## Where it lives

- **Connectors**: Mail, messengers and your tools [Connectors](https://salexhub.com/product/connectors)
- **CRM**: Contacts, companies and deals [CRM](https://salexhub.com/product/crm)

## Each person, their own mailbox

Nobody is handed someone else's mail: each person connects their own, and the Agent writes only from the mailbox of the person it works for.

## Connect your mailbox first

Start free, connect it in Settings, and see the next email land on its customer.

---

The same page for people: https://salexhub.com/product/connectors/email. Index of this site for agents: https://salexhub.com/llms.txt
